The economy is speeding up, and firms are using the cloud, AI, and human optimisation to drive tremendous transformation across all industries. This resulted from the confluence of two occurrences: the pandemic and the expanding use of cloud computing.
The epidemic has brought attention to the need for integrated technologies and usable indicators across all sectors. In terms of speed, innovation, and how customers connect with their customers where and how they want to communicate, modern cloud-based technology is a game changer. When we speak with CEOs, CIOs, CTOs, and other business executives, we observe this every day. They are becoming more dependent on consultants to offer them people and technology solutions that will help them stand out from the competitors in an environment that is becoming more difficult.
The expectation that consultants will become partners has been raised by this new reality.not only to recognise but also to assist in resolving the organisation’s most serious issues. More vital, though, is to foster trust and produce outcomes. long-term outcomes. For instance, retailers seeking to capitalise on post-pandemic loyalty must meet increased digital expectations and must find partners who not only comprehend the industry but also know how to build it.
As a leader in digital consulting, I feel compelled to offer additional expertise and technology to the project rather than focusing on the operating model opportunity and underlying business difficulty. It is crucial to concentrate on bringing considerable engineering and engineering talent to the cloud and digital industries in order to become a true digital business partner.
My team has made a number of cloud-related acquisitions in the previous 18 months as part of our business plan, The New Equation (including EagleDream and ACTS), adding top expertise to our current workforce of engineers and professionals. Our most recent acquisition is the cloud division of Introverts, a team of experts in enterprise integration, artificial intelligence, and automation who use MuleSoft (an integration cloud owned by Salesforce) and other integrated platforms to provide comprehensive, intelligent, and safe multi-cloud solutions. In this new cloud-centric environment, where digital integration is the key consulting capability to tie everything together, this enables us to design and link solutions.
Being a digital business partner rather than merely a digital consultant requires you to support shifting business models by offering data-driven business insights that can be used to develop bold solutions. With 92% of executives declaring they were “all-in” on the cloud, but only slightly more than half (53%) claiming to have realised significant value, recent research from Cloud Business has revealed a significant value gap in how organisations use the cloud. A project that merely migrates a company to the cloud without taking into account a new business model will never be able to take advantage of the possibility and promise that the Acceleration Economy offers.
Being a real digital business partner is all about helping customers empower their digital business models, generate value, and establish trust by assisting them in creating a seamless flow of data and protecting that data throughout their whole cloud environment. The crucial idea of a frictionless enterprise and a composable stack of technologies, all in the service of enabling the reinvention of a business model and being agile for the future, forms the basis of this strategy. a future that prioritizes the cloud. For example, because of our recent partnerships, at a large healthcare company in the Midwest we were able to modernize existing architecture, and more importantly, help provide the digital building blocks (APIs) that they can use not only to run more efficiently and securely but to enable future growth with flexibility to adapt to the market using the composable APIs.
Professional service firms as digital business partners working to help clients build trust and deliver sustained outcomes is the new frontier and clients should expect nothing less.