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Kyndi’s Generative AI Answer Engine Recognized for Revolutionizing the Way Employees and Customers Find Answers to Queries


Company receives new industry recognition for enabling customers to get straight answers from enterprise content in a trustworthy manner.

The answer engine business Kyndi revealed that their Generative AI Answer Engine solution has received three special distinctions. The Kyndi Natural Language Platform and the applications that are built on top of it, Kyndi Clarity and Kyndi Natural Language Search, have received recognition for enabling businesses to give customers and employees direct, accurate, and reliable answers right away, enhancing decision-making, efficiency, and productivity.

Instead of hallucinations, Kyndi’s Answer Engine is an enterprise-class solution that generates precise answers from dependable enterprise content, unlike chatbots, ChatGPT, and conventional search engine tools. It also provides transparency in the results by enabling users to track back to the sources of the answers, unlike chatbots, ChatGPT, and traditional search engine tools.

Kyndi’s Generative AI Answer Engine reduces the overall time and costs involved with developing and maintaining those component technologies, enabling enterprises to immediately benefit from the most cutting-edge AI solutions. This is accomplished by integrating embeddings, LLMs, Generative AI, and vector and semantic databases into a fully-integrated end-to-end solution.

The cutting-edge solution from Kyndi has received the following accolades from a number of top AI magazines and influencers:
  • A KMWorld AI TOP 100 lists the cutting-edge knowledge management vendors who are using AI and related technologies into their product offerings.
  • The top NLP platform, according to AI Breakthrough, will be: Recognizes the most ground-breaking artificial intelligence (AI) industry pioneers worldwide, as well as the most cutting-edge businesses, technology, and products with a wide range of award categories.
  • A Spring 2023 winner of the Intellyx Digital Innovator Award: given to vendors who successfully pass Intellyx’s stringent briefing selection procedure. In helping businesses accelerate their digital transformation journeys, Kyndi stood out as one of the most inventive and disruptive organizations Intellyx has ever acknowledged.

The 2023 North American Competitive Strategy Leadership Award in Natural Language Processing by renowned research and consulting firm Frost & Sullivan and the 2023 CUSTOMER Magazine Product of the Year Award winner by TMCnet, a global integrated media company, are the most recent accolades Kyndi has received.

“As the world’s first Generative AI-powered Answer Engine for enterprises, we enable organizations to achieve high customer and employee satisfaction by helping enterprises to create a highly effective self-service experience for customers and employees”, “Unlike other Generative AI offerings which may make up an answer or produce irrelevant results, Kyndi provides direct, contextually relevant, and trustworthy answers generated solely from trusted enterprise content. We are thrilled to have received such prestigious endorsements and to be recognized for enabling companies to capitalize on the benefits of artificial intelligence.”

Ryan Welsh, founder and CEO, Kyndi

In addition to these accolades for 2023, Kyndi was also given the TMC Top Trend-Setting Product of 2022, the KMWorld AI 50 by KMWorld, the 2022 Customer Experience Innovation Award winner by TMC’s CUSTOMER Magazine, the 2022 North America Entrepreneurial Company of the Year for Excellence in Natural Language Processing by research and consulting firm Frost & Sullivan, and the Technology Pioneer Award 2021 by the World Economic Forum (WEF) for innovation in t

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