Artificial intelligence (AI) may be perceived as a buzzword, but it is undoubtedly also cementing itself as a key change agent in the way enterprises do business. Its capacity to derive deep insights from unstructured data, to learn and improve from its activity, and to optimize business operations means that despite still being a nascent technology, its value to organizations is clear. Delivering AI services is a complex and challenging endeavor, as service providers advise clients on a constantly evolving set of technologies, develop talent pools with an increasingly diversifying set of skills, and invest in R&D to create proprietary IP.
